FAQ’s

How we meet you at the airport?
The chauffeur will send you a text message to the provided contact number, just after your flight lands. After passport control and customs please proceed to arrival’s hall where your chauffeur will meet you with named sign. If for some reason you can not find us, please call ++447367687687 or the chauffeur’s mobile number which will be on your booking confirmation. Please do not leave the terminal and go outside before you find us.
What can I do if my flight is delayed or cancelled?
Email or call us to update the new details.

Can I amend my booking?
Yes you can , just send us e-mail with your new details on guidestarchauffeurs@gmail.com
or call us ++44 7367687687. Please note that last moment amendments might not be
possible!